Frequently Asked Questions

These are some of our most frequently asked questions, but if you require any further information please contact us and we will be happy to help

What to expect from a physiotherapy appointment?


On the first physiotherapy session you can expect a comprehensive physiotherapy assessment, which will provide an accurate diagnosis and detailed treatment plan. Depending upon the diagnosis you may be provided with manual therapy, exercise prescription/rehabilitation and the appropriate advice.



How many sessions are needed?


Following the initial assessment the physiotherapist will be able to advise you upon the expected number of sessions and time frame of anticipated recovery.



Do I need a Doctors referral?


No you do not need a doctors referral and you can book an appointment straight away. 



Do I need to bring anything?


This very much depends upon the nature of your injury/condition. For example if you have a lower limb injury it would be advised to bring a pair of shorts. If you have any queries about this, feel free to contact us prior to the session.



How long is the session?


Initial consultations will take up to 1 hour and follow up sessions typically last 30 minutes.



If I’ve had an x-ray, scan or have seen a specialist/ consultant do you need to see the results?


It is always useful to have as much information as possible, so any correspondence from the specialist/consultant, x-ray and scan results would be beneficial. This then allows the physio to build a more complete picture of your injury/condition and provide a more effective service. 



Which Private Health Insurance companies are you registered with?


We only accept cash plan insurance referrals, which will require payment on the day of your session and then a receipt can be provided for you to be reimbursed.



How do I book?


You can book an appointment using the contact numbers provided. If you prefer to discuss any issues prior to making an appointment, you can either request a free telephone consultation or ask us a question.



How to find us?


You can find us from the address provided on the map. We are located directly opposite Leeds Train Station at the Wetherspoons entrance.



Is there Disabled Access?


Yes the clinic has full Disabled access and lifts are available within the building



How and when to pay?


If you are a self-funding patient then we ask you to pay on the day of the session either via cash, debit/credit card, cheque or a bank transfer. If you have private health insurance then all we need is your policy number and authorization code, which will allow us to invoice your health care provider directly.